Privacy Policy

Effective Date: September 25th, 2026


Welcome to www.voicecontroller.ai ("Website"). Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services. By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Website.


If you connect Google Calendar, Section 10 governs how we handle Google user data and overrides anything in this policy that conflicts with it.


1. Information We Collect

We may collect several types of information from and about users of our Website, including:


a. Personal Information

Personal Information is information that identifies you as an individual, such as:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

We collect Personal Information when you register on our Website, sign up for our services, or interact with us directly.


b. Non-Personal Information

Non-Personal Information does not reveal your identity and may include:

  • Browser type

  • IP address

  • Operating system

  • Time and date of access

  • Referring website

  • Information about how you interact with our Website

We collect Non-Personal Information automatically as you navigate through the Website using cookies, web beacons, and other tracking technologies.


c. Voice Data

Our core services rely on the collection and processing of voice data. When you use our AI Voice Answering features, we may collect and store audio recordings for the purpose of processing voice commands and improving our services. Any voice data collected will be treated in accordance with this Privacy Policy.


2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • To provide, operate, and maintain the Website and its services.

  • To process your transactions and manage your account.

  • To improve our products and services, including voice recognition accuracy.

  • To communicate with you about your account, support inquiries, updates, and promotional offers.

  • To detect, prevent, and address technical issues, fraud, or illegal activities.

  • To comply with legal obligations.


This section does not apply to Google user data, which we use only to provide the calendar sync described in Section 10.


3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Website and enhance your experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.


Targeting cookies are used only on our public website; they are never used in the Voice Controller dashboard and never receive or use Google user data.


a. Types of Cookies We Use

  • Essential Cookies: These are necessary for the basic functionality of the Website.

  • Performance Cookies: These help us analyze how users interact with the Website, allowing us to improve it.

  • Functional Cookies: These allow the Website to remember your preferences and enhance your experience.

  • Targeting Cookies: These are used to deliver advertisements relevant to you.


4. Disclosure of Your Information

We do not sell or rent your Personal Information to third parties. However, we may share your information in the following cases:


a. With Service Providers

We may share your information with third-party service providers who assist us in operating our Website and services. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services on our behalf.


b. Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).


c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the business transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control.


5. Data Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.


6. Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Voice data and other Non-Personal Information may be retained for longer periods for analysis and to improve our services.


This does not apply to Google user data, which is retained only as described in Section 10.


7. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

  • The right to access your Personal Information.

  • The right to correct inaccurate information.

  • The right to request deletion of your Personal Information.

  • The right to object to or restrict processing of your information.

  • The right to data portability.


To exercise any of these rights, please contact us at support@voicecontroller.ai. We will respond to your request in accordance with applicable data protection laws.


8. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.


9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.


  1. Google Calendar Data

    Voice Controller offers an optional Google Calendar integration. This section describes how we handle data from Google APIs and takes precedence over the general statements in this policy for that data.

    What we access. With your permission we access two things in your Google account: the list of calendars you are subscribed to, shown once so you can choose which calendar to sync; and the events on that one calendar you select. We do not access any other calendar, and we do not access Gmail, Drive, Contacts or any other Google service. How we use it. We use this access only to keep your chosen calendar in sync with appointments booked through your Voice Controller phone line.

    We create a calendar event when an appointment is booked, update it when the appointment changes, and delete it when the appointment is cancelled. We read that calendar only to detect when an event we created has been moved or deleted, so the corresponding appointment is rescheduled or cancelled in Voice Controller. Events we did not create are ignored and their contents are not stored. What we do not do. We do not use Google user data for advertising, targeting, credit or lending decisions, or for any purpose unrelated to the calendar sync described above. We do not sell Google user data, and we do not transfer it to third parties except the infrastructure providers that host our application on our behalf, who process it solely to provide that hosting and are bound by contract to protect it. We do not use Google user data to develop, improve or train generalized artificial intelligence or machine learning models, and we do not transfer it to any third party that would do so.

    How we protect it. Google data is transmitted over TLS and stored encrypted at rest. OAuth tokens are encrypted and access to them is restricted to the systems that perform the calendar sync. Access is scoped per business account, so one business cannot see another's data. Retention and deletion. We retain the Google event identifiers and synchronization state needed to keep your calendar accurate for as long as your integration is connected.

    You can disconnect the integration at any time from Integrations > Google Calendar in your Voice Controller dashboard, which deletes our stored Google tokens and synchronization state.

    You may also revoke our access at https://myaccount.google.com/permissions. On disconnection or revocation, stored Google data is deleted within 30 days. Calendar events we previously created remain in your Google Calendar under your control.


10. International Data Transfers

If you are located outside the jurisdiction where our servers are located, please be aware that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your country of residence. By using the Website, you consent to this transfer.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the revised policy.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us