How the Integration Works (Without the Tech Jargon)

We don't just "connect" to Tekmetric; we operate inside it. Here is what that means for your daily workflow:

1. Real-Time Calendar "Write-Back"

• The Feature: Instant 2-way sync with your Tekmetric schedule.

• The Shop Owner's Take: No more phone tag. When the AI books a brake job for 2:00 PM on Tuesday, that appointment appears on your Tekmetric calendar instantly. It never double-books, and you never have to manually transfer an appointment from an email.

  
  

2. Automatic Customer Creation

• The Feature: Instant caller ID matching and profile creation via API.

• The Shop Owner's Take: If an existing customer calls, the AI knows exactly who they are and what they drive. If a new customer calls, the AI collects their name, number, and vehicle info, and builds their profile in Tekmetric automatically. No duplicates, no typos.

  
  

3. Service History Access

• The Feature: Deep data read of previous Repair Orders (ROs).

• The Shop Owner's Take: Your AI doesn't sound like a generic robot; it sounds like it works at your shop. It can see a customer's history and say, "Hi John, are you calling about the 2018 F-150 we did the brakes on last month?"